1. Introduction
Lead Chem Industries (“we”, “us”, or “our”) operates the website leadchemindustries.com. We are committed to protecting the privacy and personal data of our website visitors, customers, and business partners. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By using our website, you agree to the collection and use of information in accordance with this policy
2. Who We Are
Lead Chem Industries
14/454/G Varanakkara, Kanmanam Malappuram, Kerala – 676551, India
3. Information We Collect
We collect the following types of information:
3.1 Information You Provide Directly
- Contact form submissions - name, company name, email address, phone number, and message content.
- Enquiry and quote requests - details about the products or quantities you are interested in.
- Career applications - name, contact details, CV/resume, and any other information you submit through the Career page.
- WhatsApp communications - messages sent via our WhatsApp chat widget.
3.2 Information Collected Automatically
- Usage data - pages visited, time spent on the site, referral source, browser type, and device information.
- IP address - collected automatically when you access our website.
- Cookies - we use cookies to improve website functionality and user experience (see Section 7).
4. How We Use Your Information
- Respond to your enquiries, quote requests, and messages.
- Process and fulfil business orders and transactions.
- Send you relevant product updates, offers, or communications (only where you have consented or where we have a legitimate business interest).
- Improve our website content and functionality
- Comply with applicable legal and regulatory obligations.
- Process job applications submitted through our Career page.
5. Legal Basis for Processing (DPDP Act 2023)
In compliance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act), we process your personal data on the following lawful bases:
- Consent - where you have voluntarily provided your information through our contact or enquiry forms.
- Legitimate Interests - to manage our business operations, respond to enquiries, and maintain client relationships.
- Legal Obligation - where processing is necessary to comply with applicable Indian laws and regulations.
6. Data Sharing
- Service providers - third-party tools that help us operate our website (e.g., hosting, CRM, email platforms). These providers are contractually obligated to protect your data.
- Logistics and delivery partners - only the information required to fulfil your order.
- Legal authorities - where required by law, court order, or regulatory authority in India.
7. Cookies
Our website uses cookies to:
- Remember your preferences and improve your browsing experience.
- Analyse website traffic and usage patterns.
- Enable certain features such as the WhatsApp chat widget.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry and contact form data is typically retained for up to 3 years unless a longer period is required for business or legal reasons.
9. Your Rights
Under the DPDP Act, 2023 and applicable Indian law, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Withdraw consent at any time (where processing is based on consent).
- Request erasure of your personal data, subject to legal obligations.
- Raise a grievance with our Data Protection Officer.
To exercise any of these rights, contact us at:
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is hosted on a secure platform with SSL encryption.
However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to minimising risk.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., partner brand websites). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any thirdparty sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
13. Contact Us
For any privacy-related queries or to exercise your data rights, please contact:
Lead Chem Industries
14/454/G Varanakkara, Kanmanam Malappuram, Kerala – 676551